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Whitby, ON private-pay medical transportation

Medical Transportation in Whitby, ON

Plan private-pay non-emergency medical transportation in Whitby for Whitby Hospital, Ontario Shores, Lakeridge Oshawa, Durham dialysis routes, wheelchair rides, stretcher transfers, hospital discharge, rehab, and longer Durham or GTA medical trips.

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Common local routes

  • Use regional planning when the route crosses city lines or involves specialty care.
  • Share whether the trip is one-way, round-trip, or wait-and-return.
  • Include receiving contact, entrance, mobility level, equipment, and timing constraints.
Lakeridge Health Whitby Hospital at 300 Gordon StreetOntario Shores Centre for Mental Health Sciences at 700 Gordon StreetLakeridge Health Oshawa Hospital at 1 Hospital CrescentLakeridge Health Ajax Pickering HospitalLakeridge Gardens in-centre hemodialysis unit at 680 Harwood Avenue South in AjaxDialysis Management Clinics - Pickering at 1550 Kingston RoadR.S. McLaughlin Durham Regional Cancer Centre inside Oshawa HospitalPeterborough Regional Health CentreDowntown WhitbySouth Whitby

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Enter pickup, drop-off, timing, mobility, stairs, and contact details once so MedicalRide can coordinate ride fit, pricing, and next steps.

Regional and long-distance routes from Whitby

Regional Whitby planning often involves Oshawa, Ajax, Pickering, Scarborough, Toronto, Peterborough, Lakeridge Gardens, Durham Regional Cancer Centre, and kidney-care sites beyond the city. The route may be short on a map but complex once campus, parking, treatment length, and discharge handoff are included. A regional route should include both full addresses, entrances, room or clinic names, receiving contact, pickup buffer, rider position, equipment, and whether the trip is one-way, round-trip, or wait-and-return. Choose long-distance or regional planning when the destination is outside the simplest local corridor, when a hospital discharge is moving the rider to another city, when a family is relocating the patient after care, or when the appointment is at a specialty site that is not close to home. For wheelchair rides, confirm whether the passenger can tolerate the full travel time in the chair and whether a cushion, leg rest, oxygen, or companion is needed. For stretcher or bariatric routes, include transfer surfaces, receiving readiness, crew needs, and timing constraints. In Whitby, travel can be shaped by Whitby Hospital has dialysis, kidney care, outpatient rehabilitation, neurological rehabilitation, complex continuing care, and geriatric rehabilitation but no Emergency Department, Whitby Hospital parking has a CAD 7.80 daily maximum and CAD 3.25 short-stay rate, Ontario Shores parking at 700 Gordon Street uses pay-and-register machines and posts CAD 4.10 hourly or CAD 11.50 daily parking, Town of Whitby and Durham Region road-project maps can affect same-day timing, HonkMobile supports paid on-street parking and municipal lots in Whitby and Brooklin, after-hours parking conflicts can affect snow removal and fire-route access, so families should build in enough time for parking, staging, traffic, campus access, and a safe handoff at the destination.

Local guide

What to know before booking in Whitby

Whitby medical transportation guide

Whitby medical transportation should be planned around the exact care site, entrance, mobility level, timing, and destination handoff. Key local anchors include Lakeridge Health Whitby Hospital at 300 Gordon Street, Ontario Shores Centre for Mental Health Sciences at 700 Gordon Street, Lakeridge Health Oshawa Hospital at 1 Hospital Crescent, Lakeridge Health Ajax Pickering Hospital, Lakeridge Gardens in-centre hemodialysis unit at 680 Harwood Avenue South in Ajax, Dialysis Management Clinics - Pickering at 1550 Kingston Road, R.S. McLaughlin Durham Regional Cancer Centre inside Oshawa Hospital, Peterborough Regional Health Centre. Important route areas include Downtown Whitby, South Whitby, Brooklin, Oshawa, Ajax, Pickering, and many rides cross municipal lines for dialysis, rehab, specialist care, discharge follow-up, or a receiving family address. MedicalRide coordinates private-pay non-emergency medical transportation when a standard car, taxi, rideshare, or public transit route is not appropriate for the passenger's mobility or medical transportation needs. Before requesting a ride, gather the full pickup address, safest entrance, clinic or unit, appointment or release time, transfer ability, wheelchair or stretcher needs, bariatric considerations, oxygen or equipment, stairs, elevator timing, caregiver phone number, and receiving contact. This is especially important when the ride involves a discharge window, recurring dialysis or cancer care, a rehab transfer, a mental-health or complex-care setting, or a regional route. Use this guide to decide whether the passenger needs assisted ambulatory service, wheelchair van service, stretcher or bariatric support, discharge coordination, recurring treatment planning, or a longer regional route that needs extra review.

  • Name the exact Whitby or regional facility, entrance, unit, and receiving contact.
  • Share mobility, stairs, oxygen, equipment, caregiver, and return-window details before booking.
  • Use private-pay non-emergency service only when the rider is stable enough for scheduled transport.
Lakeridge Health Whitby Hospital at 300 Gordon StreetOntario Shores Centre for Mental Health Sciences at 700 Gordon StreetLakeridge Health Oshawa Hospital at 1 Hospital CrescentLakeridge Health Ajax Pickering HospitalLakeridge Gardens in-centre hemodialysis unit at 680 Harwood Avenue South in AjaxDialysis Management Clinics - Pickering at 1550 Kingston RoadR.S. McLaughlin Durham Regional Cancer Centre inside Oshawa HospitalPeterborough Regional Health Centre

Choosing the right ride type in Whitby

Choose the ride type around how the passenger boards, sits, transfers, and arrives. Assisted ambulatory service fits a rider who can sit in a vehicle seat but needs door-to-door help, steady walking support, or a handoff at the clinic entrance. Wheelchair service fits a rider who should stay in a wheelchair, needs a ramp or lift, or cannot safely transfer into a standard car before or after treatment. Stretcher service fits a rider who cannot sit upright, must remain reclined, or is moving between a hospital, rehab, home, or receiving facility after a non-emergency clinical decision. Bariatric planning should be requested when weight, chair width, ramp rating, transfer room, or extra staff may affect safety. In Whitby, ride-type decisions often involve Whitby homes or retirement residences to Whitby Hospital for dialysis, rehabilitation, geriatric assessment, and complex continuing care Whitby pickups to Ontario Shores for inpatient discharge, outpatient mental-health treatment, or family-supported return-home rides Whitby pickups to Oshawa Hospital and the Durham Regional Cancer Centre for oncology, surgery follow-up, imaging, or discharge Whitby or Brooklin pickups to Lakeridge Gardens in Ajax or Dialysis Management Clinics - Pickering for recurring kidney-care schedules Whitby-origin rides west to Scarborough or Toronto when specialists, hospital programs, or family discharge destinations sit outside Durham Region Whitby discharges or transfers to Oshawa, Ajax, Pickering, or Peterborough care destinations When booking, provide wheelchair type, transfer ability, stair count, elevator or condo loading details, oxygen or equipment, whether a caregiver rides along, and whether the destination can receive the passenger. If the passenger may need urgent assessment, active medical monitoring, medication administration, or emergency care during transport, call 911 or use a hospital-arranged medical service instead.

  • Choose wheelchair service when the rider needs ramp/lift boarding or must remain secured in a chair.
  • Choose stretcher service when the rider cannot sit upright safely.
  • Share bariatric, oxygen, stairs, transfer, and caregiver details before confirmation.

Private-pay pricing in Whitby with CAD/km examples

Current Canada planning numbers use CAD and km: CAD 79 sedan or basic ambulette base minimum with 10 km included and CAD 2.50 per km after that, CAD 119 wheelchair base with 10 km included and CAD 3.20 per km after that, CAD 139 door-to-door ambulette base with CAD 3.45 per extra km, CAD 179 assisted ambulette base with CAD 3.95 per extra km, CAD 449 stretcher base with CAD 5.50 per extra km, CAD 549 bariatric base with CAD 6.25 per extra km, and CAD 299 long-distance base plus CAD 2.95 per km. Common add-ons include CAD 39 same-day, CAD 45 after-hours, CAD 39 weekend, CAD 55 holiday, CAD 25 discharge coordination, CAD 30 oxygen or equipment handling, stairs at CAD 45, CAD 80, or CAD 145 depending on count, CAD 150 bed-to-bed assistance, wheelchair wait time after the free window at about CAD 60 per hour, and stretcher wait time at about CAD 175 per hour. These are planning examples, not guaranteed final prices, because final customer pricing can change with parking, campus staging, wait time, stairs, oxygen or equipment, after-hours timing, weekend or holiday timing, discharge coordination, stretcher or bariatric base differences, toll-like route costs where applicable, and whether the ride is one-way, round-trip, or wait-and-return. Downtown Whitby home to Whitby Hospital wheelchair appointment: CAD 119 wheelchair base includes 10 km, so a 6 km planning route stays about CAD 119 before add-ons. Brooklin to Ontario Shores wheelchair ride: CAD 119 wheelchair base includes 10 km + 5 extra km x CAD 3.20 = about CAD 135 before add-ons. Whitby Hospital to Oshawa Hospital assisted discharge: CAD 179 assisted base includes 10 km + 2 extra km x CAD 3.95 = about CAD 187 before add-ons. Whitby to Scarborough specialist route: CAD 299 long-distance base + 42 km x CAD 2.95 = about CAD 423 before add-ons. For a short local ride, choose wheelchair or assisted service based on whether the passenger can transfer and whether the chair travels with them. For a hospital, dialysis, rehab, or cancer-care route, include the exact campus, entrance, appointment length, and return-window plan so parking and handoff time are not missed. For regional routes, do not assume distance is the only cost driver; loaded time, vehicle positioning, traffic, campus access, and receiving-party readiness can all affect the estimate. If stairs are present, count them before booking. If oxygen, bariatric needs, bed-to-bed help, or a delayed discharge is likely, include that early so the planning number is not unrealistically low.

  • Downtown Whitby home to Whitby Hospital wheelchair appointment: CAD 119 wheelchair base includes 10 km, so a 6 km planning route stays about CAD 119 before add-ons.
  • Brooklin to Ontario Shores wheelchair ride: CAD 119 wheelchair base includes 10 km + 5 extra km x CAD 3.20 = about CAD 135 before add-ons.
  • Whitby Hospital to Oshawa Hospital assisted discharge: CAD 179 assisted base includes 10 km + 2 extra km x CAD 3.95 = about CAD 187 before add-ons.
  • Whitby to Scarborough specialist route: CAD 299 long-distance base + 42 km x CAD 2.95 = about CAD 423 before add-ons.

Hospital discharge and facility transfers

Hospital discharge in Whitby works best when the passenger is medically cleared and the transportation request includes practical details before the release window opens. Provide the discharging facility, unit, nurse station or care-team phone number, requested pickup time, destination address, receiving contact, medication or belongings note, wheelchair or stretcher need, oxygen or equipment, and whether the rider can sit upright. Whitby discharges and transfers may involve Lakeridge Health Whitby Hospital at 300 Gordon Street, Ontario Shores Centre for Mental Health Sciences at 700 Gordon Street, Lakeridge Health Oshawa Hospital at 1 Hospital Crescent, Lakeridge Health Ajax Pickering Hospital, Lakeridge Gardens in-centre hemodialysis unit at 680 Harwood Avenue South in Ajax, Dialysis Management Clinics - Pickering at 1550 Kingston Road, and the route can change if the rider is going to a home, apartment, family address, long-term-care setting, rehab bed, dialysis site, or another hospital campus. If release timing is uncertain, share that early because wait time and discharge coordination can affect the plan. For facility transfers, confirm whether the receiving site is ready, who signs the rider in, what entrance should be used, and whether belongings, paperwork, oxygen, a walker, or a wheelchair travels with the patient. Do not use non-emergency transportation if the passenger is unstable or has new emergency symptoms.

  • Have the unit, release window, mobility level, and receiving contact ready.
  • Ask the facility which entrance and handoff point should be used.
  • Share equipment, belongings, stairs, elevator access, and caregiver details before pickup.

Wheelchair, stretcher, and bariatric planning

Wheelchair, stretcher, and bariatric rides need more detail than a normal address-to-address trip. For wheelchair service, explain whether the rider uses a manual chair, power chair, transport chair, or scooter; whether the chair folds; whether the rider can transfer; and whether a ramp, lift, or door-through-door help is needed. For stretcher service, explain why the passenger cannot sit upright, whether bed-to-bed assistance is needed, and whether the pickup or destination has tight hallways, stairs, elevators, locked entrances, or a long indoor route. For bariatric planning, share weight range, chair width, transfer limitations, stairs, ramp access, and whether two-person assistance may be needed. Whitby pickups can be affected by Whitby Hospital has dialysis, kidney care, outpatient rehabilitation, neurological rehabilitation, complex continuing care, and geriatric rehabilitation but no Emergency Department, Whitby Hospital parking has a CAD 7.80 daily maximum and CAD 3.25 short-stay rate, Ontario Shores parking at 700 Gordon Street uses pay-and-register machines and posts CAD 4.10 hourly or CAD 11.50 daily parking, Town of Whitby and Durham Region road-project maps can affect same-day timing, HonkMobile supports paid on-street parking and municipal lots in Whitby and Brooklin, after-hours parking conflicts can affect snow removal and fire-route access, so curb planning is part of safety rather than a small convenience. The request should include passenger position needs, pain or fatigue concerns, oxygen or equipment, caregiver availability, and whether the destination is ready to receive the rider. If the route involves a hospital, rehab campus, dialysis unit, or specialty clinic, include the department and entrance instead of only the building name.

  • Give wheelchair type, transfer ability, chair width, and whether the chair travels with the rider.
  • For stretcher or bariatric rides, describe bed-to-bed needs, hallways, stairs, and elevator access.
  • Include oxygen, equipment, caregiver, and receiving-site details.

Recurring treatment, dialysis, cancer care, and rehab

Recurring treatment rides are easiest to plan when the schedule is stable and the return plan is realistic. In Whitby, repeated care may involve Lakeridge Health Whitby Hospital at 300 Gordon Street, Lakeridge Health Oshawa Hospital at 1 Hospital Crescent, Lakeridge Health Ajax Pickering Hospital, Lakeridge Gardens in-centre hemodialysis unit at 680 Harwood Avenue South in Ajax, Dialysis Management Clinics - Pickering at 1550 Kingston Road, R.S. McLaughlin Durham Regional Cancer Centre inside Oshawa Hospital. For dialysis, share treatment days, chair time, pickup buffer, expected treatment length, post-treatment fatigue, wheelchair or walker use, and whether the rider needs a flexible return window. For cancer care, infusion, radiation, imaging, or specialist follow-up, share whether the appointment may run long and whether the rider is weaker afterward. For rehab, mental-health, complex-care, or skilled-nursing transfers, share the therapy schedule, receiving unit, mobility restrictions, and whether a family member or staff contact will meet the rider. Choose private-pay service over public or family transport when the rider needs direct timing, lift or ramp boarding, secure wheelchair travel, stretcher positioning, oxygen or equipment handling, or a confirmed handoff. Recurring schedules should include holiday changes, weather issues, backup contacts, and what should happen if treatment runs late.

  • For dialysis, provide treatment days, chair time, pickup buffer, and return-window expectations.
  • For cancer care or rehab, include appointment length and post-treatment mobility concerns.
  • Recurring schedules are easiest when facility and caregiver contacts are consistent.

Regional and long-distance routes from Whitby

Regional Whitby planning often involves Oshawa, Ajax, Pickering, Scarborough, Toronto, Peterborough, Lakeridge Gardens, Durham Regional Cancer Centre, and kidney-care sites beyond the city. The route may be short on a map but complex once campus, parking, treatment length, and discharge handoff are included. A regional route should include both full addresses, entrances, room or clinic names, receiving contact, pickup buffer, rider position, equipment, and whether the trip is one-way, round-trip, or wait-and-return. Choose long-distance or regional planning when the destination is outside the simplest local corridor, when a hospital discharge is moving the rider to another city, when a family is relocating the patient after care, or when the appointment is at a specialty site that is not close to home. For wheelchair rides, confirm whether the passenger can tolerate the full travel time in the chair and whether a cushion, leg rest, oxygen, or companion is needed. For stretcher or bariatric routes, include transfer surfaces, receiving readiness, crew needs, and timing constraints. In Whitby, travel can be shaped by Whitby Hospital has dialysis, kidney care, outpatient rehabilitation, neurological rehabilitation, complex continuing care, and geriatric rehabilitation but no Emergency Department, Whitby Hospital parking has a CAD 7.80 daily maximum and CAD 3.25 short-stay rate, Ontario Shores parking at 700 Gordon Street uses pay-and-register machines and posts CAD 4.10 hourly or CAD 11.50 daily parking, Town of Whitby and Durham Region road-project maps can affect same-day timing, HonkMobile supports paid on-street parking and municipal lots in Whitby and Brooklin, after-hours parking conflicts can affect snow removal and fire-route access, so families should build in enough time for parking, staging, traffic, campus access, and a safe handoff at the destination.

  • Use regional planning when the route crosses city lines or involves specialty care.
  • Share whether the trip is one-way, round-trip, or wait-and-return.
  • Include receiving contact, entrance, mobility level, equipment, and timing constraints.

Public, family, and private-pay alternatives

Durham Region public transit, family rides, and local parking tools may work for riders who can board independently and tolerate shared timing. Choose private-pay medical transportation when the passenger needs wheelchair securement, stretcher positioning, direct discharge pickup, dialysis return timing, mental-health facility handoff, oxygen or equipment handling, or a Durham-to-GTA route that needs a confirmed pickup and receiving contact. Family transport may be reasonable when the rider can walk or transfer safely, the appointment is short, the caregiver can handle parking and indoor escort, and there is no discharge or treatment-related timing risk. Public or community transportation may be a better first check when the rider qualifies, can book ahead, and does not need stretcher service, bed-to-bed help, or a direct medical handoff. Private-pay MedicalRide support is most useful when the rider needs a wheelchair-secure vehicle, assisted door-through-door help, stretcher or bariatric planning, discharge coordination, direct recurring treatment timing, or a regional route where timing and handoff details matter. MedicalRide does not bill insurance directly. If the rider may qualify for a public program, hospital-arranged transfer, veterans benefit, workers' compensation, community support service, or other funding, check that option before booking privately. Public MedicalRide provider listings may help families understand the broader local transportation landscape, but the city provider list is handled separately from this guide and should not be treated as a guarantee of a specific booking.

  • Check public programs or hospital-arranged options before paying privately when eligibility is possible.
  • Use private-pay service when direct timing, mobility equipment, or handoff support is needed.
  • Do not use non-emergency transport for urgent medical symptoms.

What to provide before booking

Before booking in Whitby, prepare the rider's full name, phone number, pickup address, destination address, facility name, entrance, clinic or unit, appointment or discharge time, and best contact at both ends. Add mobility details: walking ability, wheelchair type, transfer ability, stretcher need, bariatric considerations, stairs, elevator access, ramp access, oxygen, medical equipment, pain or fatigue concerns, and whether a companion rides along. Add route details: whether this is one-way, round-trip, wait-and-return, recurring treatment, hospital discharge, rehab transfer, mental-health facility handoff, or regional long-distance transportation. Add access details from the source packet when relevant, such as Whitby Hospital has dialysis, kidney care, outpatient rehabilitation, neurological rehabilitation, complex continuing care, and geriatric rehabilitation but no Emergency Department, Whitby Hospital parking has a CAD 7.80 daily maximum and CAD 3.25 short-stay rate, Ontario Shores parking at 700 Gordon Street uses pay-and-register machines and posts CAD 4.10 hourly or CAD 11.50 daily parking, Town of Whitby and Durham Region road-project maps can affect same-day timing, HonkMobile supports paid on-street parking and municipal lots in Whitby and Brooklin, after-hours parking conflicts can affect snow removal and fire-route access. For home pickups, explain driveway slope, apartment buzzer, condo loading zone, winter access, pets, locked gates, or caregiver availability. For facility pickups, ask the unit where transportation should stage and whether the rider will be downstairs, in-room, at a clinic desk, or at a discharge lounge. Call 911 instead of booking if the rider has chest pain, stroke symptoms, severe breathing trouble, uncontrolled bleeding, major trauma, or any condition that may need immediate emergency care.

  • Give exact addresses, entrances, unit names, and contacts.
  • Share mobility, equipment, stairs, elevator, oxygen, and companion details.
  • Include whether the ride is discharge, recurring treatment, regional, one-way, round-trip, or wait-and-return.

Related pages

More MedicalRide pages for Whitby

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Sources and local signals

Where this page gets its local context

These sources support the local facilities, routes, care corridors, and access notes used on this page. MedicalRide still confirms route fit, timing, vehicle type, and pricing for every actual ride request.

  • Lakeridge Health Whitby Hospital

    Supports Whitby Hospital address, specialty-service mix, and the note that the site has no Emergency Department.

  • Lakeridge Health parking

    Supports Whitby parking rates, payment methods, EV charging details, and parking-office access notes used in access and pricing sections.

  • Ontario Shores all about the hospital

    Supports Ontario Shores as a public hospital providing specialized assessment and treatment services for complex and serious mental illness.

  • Ontario Shores parking

    Supports the 700 Gordon Street location, parking payment methods, and hourly and daily parking rates used in route-planning sections.

  • Ontario Renal Network Central East

    Supports Whitby and Oshawa as hub-hospital kidney-care locations and the regional referral structure used in dialysis planning sections.

  • Town of Whitby construction projects and road closures

    Supports the statement that Whitby publishes an interactive map for current road construction, closures, and lane restrictions.

  • Town of Whitby parking

    Supports HonkMobile availability in Whitby and Brooklin and local parking-enforcement details relevant to facility pickups and drop-offs.

  • Durham Region public works map

    Supports the need to account for Durham-managed road work and closures beyond Town of Whitby projects when timing same-day rides.

FAQ

Questions about Whitby medical rides

How much does private-pay medical transportation cost in Whitby?
Planning examples use CAD and km. Downtown Whitby home to Whitby Hospital wheelchair appointment: CAD 119 wheelchair base includes 10 km, so a 6 km planning route stays about CAD 119 before add-ons. Brooklin to Ontario Shores wheelchair ride: CAD 119 wheelchair base includes 10 km + 5 extra km x CAD 3.20 = about CAD 135 before add-ons. Whitby Hospital to Oshawa Hospital assisted discharge: CAD 179 assisted base includes 10 km + 2 extra km x CAD 3.95 = about CAD 187 before add-ons. Final pricing can change with parking, staging, wait time, stairs, oxygen, same-day, after-hours, weekend, holiday, discharge coordination, stretcher, bariatric, bed-to-bed, or route structure.
Can I book routes from Whitby to regional hospitals or specialty care?
Yes. Regional Whitby planning often involves Oshawa, Ajax, Pickering, Scarborough, Toronto, Peterborough, Lakeridge Gardens, Durham Regional Cancer Centre, and kidney-care sites beyond the city. The route may be short on a map but complex once campus, parking, treatment length, and discharge handoff are included. Share both entrances, appointment or release time, mobility type, oxygen or equipment, receiving contact, and whether the ride is one-way, round-trip, or wait-and-return.
Can MedicalRide help with hospital discharge in Whitby?
MedicalRide can coordinate private-pay non-emergency discharge transportation when the rider is medically cleared and the request includes the release window, unit contact, mobility level, wheelchair or stretcher need, equipment, belongings, destination access, and receiving person. If the rider is unstable or needs emergency care, call 911 or use hospital-arranged medical transport.
Should I choose wheelchair, stretcher, bariatric, or assisted ambulatory service?
Choose assisted ambulatory when the rider can walk with help, wheelchair service when the rider must stay in a chair or needs ramp/lift boarding, stretcher service when the rider cannot sit upright, and bariatric planning when weight, chair width, transfer space, ramp rating, or added assistance affects safety.
Can recurring dialysis, cancer-care, rehab, or treatment rides be scheduled from Whitby?
Yes. Provide treatment days, chair time or appointment time, pickup buffer, expected appointment length, return window, mobility type, equipment, and whether the rider is weaker after treatment. Recurring rides work best when facility contacts, caregiver contacts, and schedule changes are shared early.
Does MedicalRide bill insurance or public programs for Whitby rides?
MedicalRide Canada rides are private-pay. It does not bill insurance directly. If the rider may qualify for a public program, hospital-arranged transfer, workers' compensation, veterans benefit, community support service, or another funding source, check that option before booking privately.
When should I call 911 instead of booking non-emergency transportation?
Call 911 for emergencies, chest pain, severe breathing trouble, stroke symptoms, uncontrolled bleeding, major trauma, or any situation that may need immediate medical care. MedicalRide is for stable passengers who can use scheduled non-emergency transportation.