Describe the journey and transfers
Enter pickup, destination, preferred timing and passenger requirements. Explain requested help before entering the vehicle and after arrival, including bed-to-bed transfers or access issues.
Private-pay non-emergency stretcher transportation
Plan the ride—and the assistance at both ends.
Need a planned stretcher or gurney ride? Share the route, timing, building access and assistance needed at pickup and arrival. MedicalRide helps you request private-pay options from independent providers for local and long-distance trips.
Review what each offer includes, then confirm the vehicle, crew, transfers and booking directly with the provider. Selecting stretcher transportation does not confirm medical suitability or clinical support.
Independent providers perform the ride. Availability and acceptance are required. MedicalRide is not an ambulance or emergency service.

One clear request
Route, timing, ride type and assistance—together.
Start the request
Include both addresses, timing, access and the assistance requested. The provider will need to confirm the complete service before booking.
From service description to confirmation
Enter pickup, destination, preferred timing and passenger requirements. Explain requested help before entering the vehicle and after arrival, including bed-to-bed transfers or access issues.
A provider considers whether its equipment, personnel, vehicle and service area fit. It may need clarification before confirming a price.
Check trip, assistance, exclusions, equipment limits, waiting, return journey and payment conditions. The service scope makes the price meaningful.
Make sure the provider has accepted, pickup is ready, and someone at the destination expects the passenger when required. Keep dispatch details available.
Describe the real requirement
Families and facilities may be looking for transportation where the passenger needs stretcher accommodation rather than an ordinary vehicle seat or wheelchair ride. The passenger's care team and provider should address what arrangement is appropriate.
Examples include a planned hospital discharge, a move between a residence and care setting, or a longer journey to another city or state. Describe the actual transportation and assistance requirements. The form does not decide whether a patient is stable to travel or what level of care is necessary.
For discharge planning, review the hospital discharge transportation guide.

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You may encounter the terms stretcher or gurney. Ask the provider to describe the actual equipment, passenger position and assistance included.
A wheelchair ride is different. Tell the provider whether the passenger can use a vehicle seat, remains in a wheelchair, or has been advised to use a stretcher. Do not switch service types only to obtain a lower price without confirming that the arrangement fits the passenger's needs.
Use the wheelchair transportation guide for wheelchair-specific planning.
Make the scope explicit
“Bed-to-bed” should describe an agreed service scope, not a promise inferred from the word stretcher. Ask where provider assistance starts, which transfers it will perform, and where responsibility ends after arrival.
A stretcher available inside a vehicle is not automatically the same as help between two beds. Discuss beds or transfer points, building access, equipment and whether staff at either location must assist.
Do not attempt or promise a transfer arrangement that the provider has not agreed it can safely perform.
Share constraints early
Explain stairs at pickup or arrival, elevator access and restrictions. Do not assume ordinary stretcher equipment works in every building or extra assistance is included.
Clarify the building, entrance, floor, unit and pickup coordinator at a facility. At a residence, identify steps, gates, narrow doorways or other access issues.
When weight-rated equipment, more personnel or specialized accommodation may be needed, ask the provider to confirm capacity and total price. See the bariatric transportation guide.
Do not assume oxygen support, medication assistance or monitoring is included. Discuss clinical transport requirements with the passenger's care team and provider.
For another city or state
Explain the full route and timing with assistance at each end. Ask providers about the trip plan, breaks, companion seating, belongings and arrival coordination. Additional personnel or overnight arrangements must be confirmed in the offer.
A longer journey inside one state uses the same request process. The complete distance and service matter—not whether the route crosses a state boundary.
Use the long-distance medical transport cost calculator for supported budgeting, or read the long-distance transportation guide.
The route is one part of the service
Review the stretcher accommodation, transfers, access, timing and return arrangements. Ask each provider for a total that identifies included service and conditions that could add charges.
The calculator provides a planning estimate when inputs have a supported pricing basis. It does not confirm provider availability, medical capability or final price. Some access or assistance combinations need individual review.
Planning before a request
Estimate a supported U.S. route without entering contact details.
Open the long-distance cost calculator →Confirm the company and the trip
Ask which company will perform the service and confirm the dispatch contact. Discuss whether it can provide the vehicle, equipment and assistance at both addresses on the required date. A directory listing or offer label does not replace confirmation.
Review written price, payment schedule and cancellation terms. Ask what happens if discharge is delayed, access changes or requirements change. Keep pickup and receiving contacts informed.
You can also use the medical transportation provider directory. A nearby listing does not guarantee stretcher capability or availability.
Straight answers
One clear request
Give providers the details they need to review the full stretcher trip. Compare available offers, ask about anything unclear, and confirm with the transportation company you choose.
MedicalRide is not an emergency service. For a medical emergency, call 911. For non-emergency questions about suitability or clinical requirements, consult the passenger's care team and provider.