Encore Patient Transfer
Serves Hawkesbury, ON · based in Oshawa, ON
Ontario non-emergency wheelchair and bed-to-bed patient transfer service for medical appointments, hospital discharge, facility transfers, and long-distance trips.
24/7
Hawkesbury, ON private-pay medical transportation
Request a Canada quote for private-pay non-emergency rides in Hawkesbury, including HGH at 1111 Ghislain Street. A ride is not final until availability, vehicle fit, pricing, and booking details are confirmed. The Canada quote-request form does not request a card now.
Common local routes
Start here
Enter pickup, drop-off, timing, mobility, stairs, and contact details once so MedicalRide can coordinate ride fit, pricing, and next steps.
Prefer calling providers?
Compare listed providers serving Hawkesbury, ON by ride type, postal-area coverage and callback options.
Directory providers
Compare MedicalRide directory profiles and check current direct-contact availability. Confirm the exact pickup area, passenger needs, vehicle fit, timing, availability, and final price directly with the provider before scheduling.
Serves Hawkesbury, ON · based in Oshawa, ON
Ontario non-emergency wheelchair and bed-to-bed patient transfer service for medical appointments, hospital discharge, facility transfers, and long-distance trips.
24/7
Provider search
Search the live Canada provider hub by location and ride type, then submit one complete ride request if you want MedicalRide to help route fit, timing, mobility needs, stairs, equipment, pricing, wait time, and driver details before pickup.
Provider search
Compare Canadian MedicalRide listings by pickup postal code, destination postal code and ride type for Hawkesbury, ON.
What affects price and availability in Hawkesbury, including CAD/km examples
Canada customer-facing planning rates use CAD and kilometres. Current MedicalRide Canada baselines include CAD 149 sedan / medical with 10 km included then CAD 2.50 per extra km; CAD 159 ambulette with 10 km included then CAD 2.50; CAD 249 wheelchair van with 10 km included then CAD 3.20; CAD 279 door-to-door ambulette then CAD 3.45; CAD 319 assisted ambulette then CAD 3.95; CAD 599 stretcher with 10 km included then CAD 5.50; CAD 699 bariatric then CAD 6.25; and CAD 399 long-distance with no included kilometres then CAD 2.95 per km. Add-ons that often appear on Hawkesbury requests include CAD 95 same-day, CAD 75 after-hours, CAD 65 weekend, CAD 95 holiday, CAD 25 hospital-discharge coordination, CAD 30 oxygen, CAD 30 power wheelchair, CAD 45 for 1-3 stairs, CAD 80 for 4-10 stairs, CAD 145 for more than 10 stairs, CAD 95 if stair count is unknown, and CAD 150 bed-to-bed assistance. Wait time after 15 free minutes is CAD 45 per hour for sedan, CAD 60 for wheelchair/ambulette, and CAD 175 for stretcher, billed with a one-hour minimum. Worked local math, before add-ons unless named: CAD 249 wheelchair base includes 10 km + 12 extra km x CAD 3.20 = about CAD 287 before add-ons for a 22 km K6A-to-county wheelchair ride. A discharge example is CAD 249 wheelchair base includes 10 km + 8 extra km x CAD 3.20 + CAD 25 discharge coordination = about CAD 300 before stairs or wait time for an 18 km HGH-to-home trip. A Highway 417 example is CAD 399 long-distance base + 100 km x CAD 2.95 = about CAD 694 before add-ons for an about 100 km Hawkesbury-to-Ottawa Civic ride. These are planning examples, not a guaranteed final customer price. Exact kilometres, vehicle type, timing, assistance, and confirmation still decide the quote. MedicalRide coordinates private-pay non-emergency medical transportation nationwide.
Common medical routes from Hawkesbury
Short local rides usually stay inside K6A: home or a Main Street apartment to HGH, HGH to Residence Prescott et Russell, or a senior pickup to 580 Spence Avenue. Those trips can still run long on the clock because Ghislain Street parking, winter sidewalks, and clinic kiosk registration ask riders to arrive 30 minutes early. Medium routes follow Highway 17 or county roads to Vankleek Hill, L’Orignal, Alfred, Plantagenet, Chute-à-Blondeau, and East Hawkesbury, then return to Ghislain Street. Cross-river rides use the Long-Sault Bridge into Grenville, Quebec, which is only a few kilometres away but still a provincial-boundary trip with a different receiving facility style. Longer medical corridors use Highway 417 west toward Rockland, Orleans, and Ottawa, or south toward Cornwall’s McConnell Avenue campus. Ottawa-bound wheelchair or stretcher rides commonly aim at Carling Avenue, Smyth Road, or Montreal Road, while Quebec-side specialty trips may continue to Hôpital de Gatineau. Montreal destinations are a similar distance to Ottawa, so the decision is about the receiving department, not a shorter city. Tell MedicalRide whether the vehicle should wait, whether a caregiver rides along, and whether the return is the same day. Longer kilometres change both price and crew time, especially for stretcher and bariatric equipment.
Local guide
MedicalRide coordinates private-pay non-emergency medical transportation nationwide. Share the pickup, drop-off, timing, mobility, stairs, assistance, and contact details so the ride can be matched to the right vehicle type, priced correctly, and confirmed before pickup. In Hawkesbury that usually means deciding whether the passenger can sit upright for a trip to Hawkesbury and District General Hospital at 1111 Ghislain Street, needs a wheelchair van for Block B hemodialysis or ambulatory clinics, or needs a stretcher for a bed-to-bed discharge to Residence Prescott et Russell at 1020 Cartier Boulevard. Choose wheelchair transportation when the passenger uses a manual or power chair, cannot safely use a regular car, or must stay in the chair for the Ghislain Street campus, the 580 Spence Avenue mental-health centre, or the Casselman or Rockland satellite clinics. Choose stretcher transportation when the passenger cannot sit upright, needs bed-to-bed help, or is leaving a unit where lying flat is safer than a seated transfer. Choose hospital discharge transportation when HGH has a ready window, a pickup entrance, and a receiving contact at home, Cartier Boulevard, or 900 Spence Avenue. Choose dialysis transportation when treatment days at HGH hemodialysis are recurring and the return ride may slip. Choose long-distance medical transportation when the appointment or receiving bed is at The Ottawa Hospital Civic Campus on Carling Avenue, the General Campus on Smyth Road, Hôpital Montfort, Cornwall Community Hospital on McConnell Avenue, or Hôpital de Gatineau on boulevard de La Vérendrye. A ride is not final until availability, vehicle fit, pricing, and booking details are confirmed. The Canada quote-request form does not request a card now.
Hawkesbury is a bilingual town of 10,194 people on the Ottawa River in the United Counties of Prescott and Russell, with a 2021 census agglomeration of 12,010 including nearby East Hawkesbury. It is not an Ottawa suburb and not a Montreal suburb. Families here commonly move between compact K6A streets around Main Street, Ghislain Street, Cartier Boulevard, and Spence Avenue, then continue west on Highway 417 toward Ottawa or east toward Montreal. The practical reality is that Hawkesbury and District General Hospital is the local medical hub, while many specialist, trauma, cancer, and complex rehab destinations sit about 70 to 110 kilometres away. Intermunicipal PR Transpo is permanently suspended, so there is no weekday fixed-route bus that replaces a wheelchair van or stretcher ride to HGH, Casselman, Rockland, or Ottawa. Community Services of Prescott-Russell at 295 Main Street West can help some registered adults 55+ and people with special needs on weekdays, but it books in advance, invoices by kilometre, and does not replace same-day discharge or stretcher coordination. Winter lake-effect and Ottawa Valley snow, the Long-Sault Bridge crossing to Grenville, Quebec, and HGH’s split between the main entrance and the 24-hour emergency entrance all change timing. MedicalRide coordinates private-pay non-emergency medical transportation nationwide. Include whether the trip stays in town, crosses to Grenville, or uses Highway 417 so pricing can use kilometres rather than a generic city-to-city guess. A ride is not final until availability, vehicle fit, pricing, and booking details are confirmed. The Canada quote-request form does not request a card now.
Common pickup or drop-off points in the area may include Hawkesbury and District General Hospital, a bilingual 100-bed regional hospital at 1111 Ghislain Street, K6A 3G5. The redeveloped campus concentrates emergency and ICU on the east side, Family Birthing, perioperative suites, MRI and CT, and a three-storey Block B ambulatory building that houses hemodialysis, outpatient rehab, the Medical Day Unit, cardiology, specimen collection, and more than 40 specialty clinics. HGH also operates satellite clinics at 710 Principale Street in Casselman and 1905 Laurier Street in Rockland, plus the Mental Health and Addiction Regional Centre at 580 Spence Avenue. Residence Prescott et Russell at 1020 Cartier Boulevard remains the county long-term care home, while a new 146-bed replacement campus at 900 Spence Avenue sits fewer than two kilometres from HGH. Regional destinations that shape Hawkesbury ride planning include The Ottawa Hospital Civic Campus at 1053 Carling Avenue, the General Campus at 501 Smyth Road, Riverside Campus at 1967 Riverside Drive, Hôpital Montfort at 713 Montreal Road in Ottawa, Cornwall Community Hospital at 840 McConnell Avenue, and Hôpital de Gatineau at 909 boulevard de La Vérendrye Ouest. HGH’s own accessibility policy states the hospital does not supply vehicles for passengers with disabilities, so families still need a private-pay non-emergency ride for discharge, dialysis, and clinic days. When you request a ride, name the campus, door, unit, and whether Block B, emergency, or Cartier Boulevard is the handoff point.
Short local rides usually stay inside K6A: home or a Main Street apartment to HGH, HGH to Residence Prescott et Russell, or a senior pickup to 580 Spence Avenue. Those trips can still run long on the clock because Ghislain Street parking, winter sidewalks, and clinic kiosk registration ask riders to arrive 30 minutes early. Medium routes follow Highway 17 or county roads to Vankleek Hill, L’Orignal, Alfred, Plantagenet, Chute-à-Blondeau, and East Hawkesbury, then return to Ghislain Street. Cross-river rides use the Long-Sault Bridge into Grenville, Quebec, which is only a few kilometres away but still a provincial-boundary trip with a different receiving facility style. Longer medical corridors use Highway 417 west toward Rockland, Orleans, and Ottawa, or south toward Cornwall’s McConnell Avenue campus. Ottawa-bound wheelchair or stretcher rides commonly aim at Carling Avenue, Smyth Road, or Montreal Road, while Quebec-side specialty trips may continue to Hôpital de Gatineau. Montreal destinations are a similar distance to Ottawa, so the decision is about the receiving department, not a shorter city. Tell MedicalRide whether the vehicle should wait, whether a caregiver rides along, and whether the return is the same day. Longer kilometres change both price and crew time, especially for stretcher and bariatric equipment.
HGH asks clinic patients to use the main entrance, register at self-serve kiosks at least 30 minutes before the appointment, and take a pager to a numbered room. Ambulatory clinics generally run Monday to Friday and close on public holidays, while the emergency department stays open continuously. After-hours discharges therefore often use the emergency entrance rather than the daytime lobby, which changes vehicle staging on Ghislain Street. Block B is the ambulatory tower for hemodialysis, rehab, and clinics, so a dialysis or specialist drop-off should name Block B rather than a generic hospital pin. The hospital does not provide vehicles for physically disabled passengers, so the ride request has to cover the last metres to the correct door. Residence Prescott et Russell requires a relative to accompany a resident to off-site appointments, and transportation is billed by the outside supplier. Community Services rides need registration first, weekday booking, and separate parking payment at the destination. Older Main Street and Hamilton Street walk-ups may have stairs; Cartier Boulevard and Spence Avenue campuses are more likely to have elevator or ground-level access, but you still need to say which. Bilingual French/English instructions help staff and caregivers avoid a missed unit. Include floor, room or unit, oxygen, power wheelchair, and who will meet the vehicle.
Canada customer-facing planning rates use CAD and kilometres. Current MedicalRide Canada baselines include CAD 149 sedan / medical with 10 km included then CAD 2.50 per extra km; CAD 159 ambulette with 10 km included then CAD 2.50; CAD 249 wheelchair van with 10 km included then CAD 3.20; CAD 279 door-to-door ambulette then CAD 3.45; CAD 319 assisted ambulette then CAD 3.95; CAD 599 stretcher with 10 km included then CAD 5.50; CAD 699 bariatric then CAD 6.25; and CAD 399 long-distance with no included kilometres then CAD 2.95 per km. Add-ons that often appear on Hawkesbury requests include CAD 95 same-day, CAD 75 after-hours, CAD 65 weekend, CAD 95 holiday, CAD 25 hospital-discharge coordination, CAD 30 oxygen, CAD 30 power wheelchair, CAD 45 for 1-3 stairs, CAD 80 for 4-10 stairs, CAD 145 for more than 10 stairs, CAD 95 if stair count is unknown, and CAD 150 bed-to-bed assistance. Wait time after 15 free minutes is CAD 45 per hour for sedan, CAD 60 for wheelchair/ambulette, and CAD 175 for stretcher, billed with a one-hour minimum. Worked local math, before add-ons unless named: CAD 249 wheelchair base includes 10 km + 12 extra km x CAD 3.20 = about CAD 287 before add-ons for a 22 km K6A-to-county wheelchair ride. A discharge example is CAD 249 wheelchair base includes 10 km + 8 extra km x CAD 3.20 + CAD 25 discharge coordination = about CAD 300 before stairs or wait time for an 18 km HGH-to-home trip. A Highway 417 example is CAD 399 long-distance base + 100 km x CAD 2.95 = about CAD 694 before add-ons for an about 100 km Hawkesbury-to-Ottawa Civic ride. These are planning examples, not a guaranteed final customer price. Exact kilometres, vehicle type, timing, assistance, and confirmation still decide the quote. MedicalRide coordinates private-pay non-emergency medical transportation nationwide.
For an HGH discharge, collect the actual ready window rather than the first estimated time, the unit and room if known, whether pickup is the main lobby or emergency entrance, the nurse or case-manager callback number, mobility (walking with help, wheelchair, stretcher, or bariatric), oxygen or equipment, and who will receive the passenger at 1020 Cartier Boulevard, 900 Spence Avenue, a K6A home, or a regional hospital. Say if a family member must ride along, which the long-term care home expects for resident appointments. If paperwork slips, the vehicle may wait; stretcher wait time after 15 minutes is CAD 175 per hour with a one-hour minimum, so a precise callback beats an open-ended lobby wait. For hemodialysis in Block B, list treatment days, chair time, expected duration, whether the passenger is often fatigued after treatment, wheelchair type, and whether the return should be requested at drop-off or after a call from the unit. Recurring Hawkesbury dialysis is easier to plan than a same-day Friday discharge, but a late chair still needs a return window. Satellite clinic days in Casselman or Rockland need the Principale Street or Laurier Street address, not only “HGH.” Telemedicine nephrology visits still require a Main Entrance registration even though the specialist is remote through The Ottawa Hospital, so the ride is to Ghislain Street, not to Carling Avenue, unless the in-person follow-up is actually in Ottawa.
Prescott-Russell no longer operates PR Transpo as an intermunicipal bus, so there is no public fixed route from Vankleek Hill or Casselman that you can treat as a wheelchair-van substitute on a clinic morning. Services Communautaires de Prescott et Russell Community Services, at 295 Main Street West, Suite B, offers medical-appointment transportation and wheelchair paratransit for registered adults 55+ and adults with special needs, Monday to Friday 8 a.m. to 4 p.m. Clients register first at 613-632-0939 or 1-800-267-0853, book as early as possible, and receive a kilometre-based invoice; drivers do not take payment, and parking at HGH is extra. That service is useful for planned weekday ambulatory trips when the passenger can use community paratransit rules. It is the wrong tool for same-day stretcher discharge, after-hours emergency-entrance pickup, bariatric equipment, or a Highway 417 ride to Smyth Road when the receiving unit needs a confirmed non-emergency medical vehicle. The counties also noted that a Carefor non-emergency medical transportation partnership continued after the bus suspension; that remains a public-program-adjacent option for people who already qualify, not a replacement for private-pay coordination and not a claim that OHIP, insurance, or a provincial program will pay MedicalRide. Use community transport when you are eligible, registered, and the trip fits weekday ambulatory rules. Use a MedicalRide request when you need wheelchair-van or stretcher fit, evening or weekend timing, hospital-discharge coordination, or a priced CAD/km ride to Ottawa, Cornwall, Gatineau, or Montreal. {NATIONWIDE}
Use the Canada quote form on this page. Enter the exact pickup and drop-off, including unit and door: 1111 Ghislain Street Block B, emergency entrance, 1020 Cartier Boulevard, 900 Spence Avenue, 580 Spence Avenue, 710 Principale Street Casselman, 1905 Laurier Street Rockland, or a named Ottawa, Cornwall, or Gatineau campus. Add date, appointment or ready time, passenger mobility, wheelchair or stretcher fit, stairs or elevator, oxygen, caregiver name, and a facility callback. MedicalRide coordinates private-pay non-emergency medical transportation nationwide. MedicalRide uses those details to coordinate route length in kilometres, vehicle type, timing, stairs, assistance, pricing, and next steps. A ride is not final until availability, vehicle fit, pricing, and booking details are confirmed. The Canada quote-request form does not request a card now. Do not assume a vehicle is waiting at HGH because the town is small; confirmation still depends on the exact window and fit. If the trip crosses into Quebec at the Long-Sault Bridge or continues on Highway 417, say so in the notes so the kilometre estimate and receiving-contact plan are right. After you submit, watch for the confirmed booking details before the passenger is moved from a unit. If 911 or an ambulance is needed, stop and call emergency services instead of using this form.
Provider directory
Open the MedicalRide directory for providers serving Hawkesbury, ON. Compare listings by coverage, ride type, callback options, business hours, and provider profile details, with Canadian postal-area coverage and CAD pricing details where supplied.
Related pages
Sources and local signals
These sources support the local facilities, routes, care corridors, and access notes used on this page. MedicalRide still confirms route fit, timing, vehicle type, and pricing for every actual ride request.
Supports Hawkesbury's 2021 town population of 10,194 and census agglomeration of 12,010.
Supports the 1111 Ghislain Street campus, Casselman and Rockland satellite centres, and the Spence Avenue mental-health centre.
Supports HGH as a 100-bed bilingual regional hospital with hemodialysis, outpatient rehab, MRI/CT, and Block B ambulatory care.
Supports kidney-clinic handoffs at HGH Block B level 1 and the Ottawa Hospital nephrology link.
Supports the 1020 Cartier Boulevard long-term care home used for local discharge and return rides.
Supports the new 900 Spence Avenue long-term care campus near HGH.
Supports weekday community medical and paratransit rides, registration, and kilometre-based fees.
Supports that intermunicipal PR Transpo is permanently suspended, so private-pay medical rides fill a local gap.
Supports Civic, General, and Riverside campus destinations for Hawkesbury long-distance medical trips.
Supports 840 McConnell Avenue as a southern regional hospital destination.
Supports 909 boulevard de La Vérendrye Ouest as a Quebec-side hospital destination across the Ottawa River.
Supports that HGH does not supply vehicles for passengers with disabilities, so families arrange transport separately.
Supports Hawkesbury as a distinct bilingual town in Prescott-Russell with postal code K6A.
Supports the 295 Main Street West community-transport office used as a local access alternative.
FAQ