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Provider profile

Shepherd Non-Emergency Medical Transportation

MedicalRide memberAvailable providerNationwide long-distance · 1+ miSame-day24/7Weekend

We’ve been in business close to a decade. Five stars with over 200 reviews and accredited with the Better Business Bureau.

8ride types
USlong-distance coverage
13service details
Business locationArlington, TX
Long-distance coverageNationwide · 1+ miles
Business hours24/7
Pricing guidanceConfirm directly with provider
LanguagesEnglish, Spanish, Arabic
Booking request

Request a booking with Shepherd Non-Emergency Medical Transportation

Complete the same structured MedicalRide intake. Shepherd Non-Emergency Medical Transportation receives this booking request and their team will contact you shortly to confirm availability, fit, final price, payment terms, and pickup details.

Provider booking intake

Request a booking

Use the same guided intake to send trip details to Shepherd Non-Emergency Medical Transportation. The provider receives this booking request and their team will contact you shortly to confirm fit, timing, and next steps.

Step 1 / 7
Step 1 of 7
Route & timing
14%
Add route and timing

Route, time, and return structure help the provider decide whether their team can cover the ride.

Return ride setup

Try both options and check how the price changes before submitting.

Choose this when the appointment end time may change. The return ride is arranged when you call for pickup, so standby wait time is not added to the estimate.
Provider details

What patients can confirm with Shepherd Non-Emergency Medical Transportation

Review services, coverage, hours, pricing guidance, and contact options before calling. Confirm timing, equipment fit, assistance level, destination rules, and final price directly with the provider.

Business location

Arlington, TX

Operating hours

24/7

Service area footprint

Shepherd Non-Emergency Medical Transportation reports nationwide long-distance pickup coverage for trips of 1 miles or more. Route availability must be confirmed.

Request fit

MedicalRide compares pickup area, destination, ride type, equipment, assistance needs, schedule, and service area. A public profile does not guarantee the provider can accept every trip.

Information shown

MedicalRide shows available provider details and omits fields that have not been supplied, verified, or made public.

Capabilities

Confirmed transportation services

Shepherd Non-Emergency Medical Transportation shows 8 ride types patients can review before calling.

Wheelchair transport

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Stretcher transport

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Bariatric transport

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Ambulatory transport

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Stair chair transport

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Long-distance medical transport

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Languages

English, Spanish, Arabic

Long-distance coverage

Nationwide pickup coverage for qualifying routes

This provider does not publish a local pickup radius. MedicalRide considers the company only when the estimated one-way route is at least 1 miles, remains within the United States, and matches the requested equipment and assistance.

Service fit

Availability, trip types, and passenger assistance

These details help patients and caregivers decide what to ask before calling. Reconfirm service fit for the exact pickup, destination, timing, and passenger needs.

Availability details

24/7 dispatch
Same-day requests
Next-day requests
Weekend coverage
After-hours by request
Holiday trips by request
Advance notice12 hours preferred
Typical response target15 minutes

Trip options

Recurring trips
Round trips
Wait and returnup to 240 minutes
Minors accepted when appropriate
Companionsup to 1

Accepted trip purposes

Dialysis
Chemotherapy
Physical therapy
Doctor and specialist visits
Hospital discharge
Facility transfers
Long-distance medical transport
Medical airport trips

Passenger assistance and equipment

Wheelchair available from provider
Power wheelchair accepted
Mobility scooter accepted
Transfer assistance
Bed-to-wheelchair assistance
Bed-to-stretcher assistance
Stair-chair assistanceup to 12 steps
Oxygen accepted
Dementia-related trip support
Weight capacityup to 500 lb

Training and compliance

HIPAA training
CPR / first-aid training
Wheelchair securement training
Passenger assistance training
Background-checked staff
Drug-tested staff
ADA-compliant vehicles
Business registrationAttested
Commercial auto insuranceAttested
General liability insuranceAttested
Vehicle registrationAttested
Driver qualification attested
State/local compliance attested
Pricing and service details

Pricing guidance from the provider

Prices shown are planning guidance only. Final pricing can change with timing, stairs, oxygen, waiting time, mileage, parking, facility coordination, and exact passenger needs.

Service categories

SedanWheelchair vanDoor-to-door assistanceAssisted ambulatoryStair assistanceStretcherBariatricLong-distance

Important note

MedicalRide is a transportation directory and coordination platform. Independent providers are responsible for their own services, pricing, drivers, vehicles, licensing, insurance, communications, and ride completion. This profile does not indicate an emergency service, endorsement, or guarantee of availability.