Request a confirmed ride with ZACK

Pricing here reflects the services we offer, how we operate, where we travel, and our current rates. Your estimate updates as you enter route and access details.

Before you request

Your ride is not confirmed until we accept your request.

You can request this ride without a card hold. If ZACK accepts, payment instructions are sent after confirmation.

If we cannot take this trip, MedicalRide may help find another enrolled operator when possible.

Not for emergencies. Call 911 for emergencies.

Service details

This page checks pickup coverage, drop-off rules, distance, timing, services, and care needs against ZACK's operating profile before a request is submitted.

Coverage

Pickup coverage

Statewide pickups in MN

Trip distance

Up to 100 miles one-way

Out-of-state trips

Not usually accepted

Trust and training

HIPAA/privacy trainingCPR / First AidWheelchair securement trainingPASS-style passenger assistanceBackground-checked staff

Cancellation / no-show policy

24HR NOTICE

Services and rates

You will only see trips and options we currently offer.

Wheelchair van

Starts at $72

Door-to-door

Starts at $61

Assisted / door-through-door

Starts at $100

Long distance

Starts at $278

Ride request

Complete your booking with ZACK

Use the steps below to tell us about your trip. Pricing follows the services we offer, our coverage, and our rules. Your ride is final only after we confirm we can take it.

Step 1 / 7

Step 1 of 7

Route & timing

14%

Add route and timing

Route, time, and return structure drive the distance and timing adjustments.

Pickup address

Drop-off address

Pickup dateDesired pickup timeAppointment time (if applicable)

Return ride setup

Try both options and check how the price changes before submitting.

Choose this when the appointment end time may change. The return ride is arranged when you call for pickup, so standby wait time is not added to the estimate.